Capital, the buying committee, and accountability, not AI claims, will decide which of Forrester’s 31 CPQ vendors survive. The 2026 evidence, and seven questions to put to any vendor this week Executive Summary Forrester’s Q2 2026 report on configure,...
Agent identity decides who may act. Only a written rule decides the price, the margin, and the term your business commits to. Executive summary Today your deal desk decides what a non-standard price may be. Soon a quoting agent will decide it too, and far faster....
Ten controls make a CPQ foundation strong. Two tests tell you whether yours is, before you buy the next tool. Executive summary Complex quoting has not changed, and neither has the CPQ foundation underneath it. It still comes down to a catalog somebody maintains,...
In a working session last week on why generic AI keeps failing at pricing precision, I landed on four words. In a working session last week on why generic AI keeps failing at pricing precision, I landed on four words: AI depreciates, context appreciates. I posted them...
How to protect pricing, preserve historical quote logic, and decide whether to renew, renegotiate, or migrate. If your CPQ vendor has been acquired, check your non-renewal deadline first. A CPQ vendor acquisition does not automatically rewrite your agreement....
Salesforce CPQ end of life has no date, so the decision defaults to later, every year, while the discovery bill grows. Decide at today’s size. Salesforce just took the deadline off the table, and that is the worst news your quoting roadmap has had all year. Read...
