Executive summary Salesforce CPQ is End of Sale, not End of Life. Nothing shuts off. But Salesforce’s strategic quote-to-cash investment has moved to the Agentforce Revenue Management suite, and Revenue Cloud Advanced is now CPQ’s designated successor. The real...
Quick answer. Net revenue retention can rise while gross profit falls, because NRR measures retained and expanded revenue, not the cost of delivering it. When a contract grows on a price never tied to current cost-to-serve, usage scales revenue and margin erosion...
A 2026 CFO guide to pricing, margin, and AI quotes: where commercial authority should live, and how to prove the rule applied to a deal was the rule Finance intended. Executive summary A commercial control plane is the governed layer where an enterprise defines and...
Finance should never discover the margin. It should design it. The number you defend to the board was decided weeks earlier, in a quote nobody in finance reviewed, by someone whose job that day was to land a signature. By the time it reaches you, the only task left is...
Your Certifications Are Changing. Your Judgment Is Not. By Daniel Kube, CEO, servicePath™ Salesforce is retiring 24 certifications, renaming 16 more, and has already moved the CPQ that thousands of teams built their revenue operations around to End of Sale. Here is...
Salesforce CPQ entered End of Sale. Then Salesforce renamed its replacement three times. Gartner says 40% of agentic AI projects will fail. By 2028, $15 trillion in B2B spend will flow through AI agent exchanges. The question isn’t what replaces your quoting...
