Industry Experts
The Executive’s Guide to AI and CPQ: Balancing Buzz and Business Value
From the Desk of Avivah Litan, Gartner Distinguished VP Analyst “Organizations that do not consistently manage AI risks are exponentially more inclined to experience adverse outcomes, such as project failures and breaches. Inaccurate,...
Top Tech Trends Shaping Financial Services in 2025
Financial services organizations are at the forefront of a technological evolution, as new tools and strategies redefine how banks, insurers, and capital markets operate. With rapid advancements in AI, cloud computing, and customer...
CPQ + AI: Kickstart Your New Year’s Resolution and Seize New Market Opportunities in 2025
Every January, as personal New Year’s resolutions inspire us to adopt healthier habits or master new skills, businesses too have the chance to set transformational goals that drive tangible change. For Managed Service Providers (MSPs) and...
Unlocking 2025: How Enhancing One Link Can Elevate Your Entire Revenue Lifecycle Toolchain
The Power of Connection In today’s competitive landscape, enterprises thrive on well-integrated tools. The revenue lifecycle toolchain—spanning CRM, CPQ, and ERP systems—is critical for optimizing operations, improving sales efficiency, and...
Celebrating servicePath™ Customer Success in 2024: Purpose, Progress, and Impact
Celebrate servicePath™ customers' 2024 successes in innovation and sustainability. Learn how our CPQ+ platform enhances sales processes and drives impactful change. Discover more today! As the year comes to a close, we’re taking a moment to...
Stack the Deck in Your Favor: Why CPQ Is the Key to 2025 Sales Success
Why CPQ Is the Right Decision & How to Choose the Right Provider for Your Business Winning in 2025’s Complex Sales Landscape The sales environment in 2025 is not for the faint of heart. Economic uncertainties, evolving buyer expectations,...
Shattering the December Status Quo: How the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2024 in Las Vegas Reflects an Era of Rapid Change
Missed margin is sunlight lost. Discover the five hidden profit leaks—and how AI-driven CPQ turns quotes into cash for tech enterprises in 2025. “Profit is like sunlight; whatever you fail to capture is simply lost.”— Mark Lewis, Gartner...
Things Are Looking Up? Turning Market Momentum into Opportunity
Embracing Optimism as a Strategic Imperative "Luck is what happens when preparation meets opportunity." — Seneca In today’s unpredictable business environment, optimism is more than just a feel-good sentiment—it’s a strategic imperative. For...
Reject the Tyranny of OR: Embrace the Genius of AND for Innovation and Excellence
The Genius of "AND": Embracing Innovation Without Compromise At AWS re:Invent 2024 (Dec 2–6), the future of cloud technology came to life with a wave of groundbreaking announcements. From Trainium 2, the latest in AI chip technology, to...
Revenge of the Spreadsheet: How Your Tool Turned On You
For decades, spreadsheets have been the unsung heroes of business operations—a tool so familiar and versatile that they often feel like a natural solution for any challenge. But what happens when familiarity breeds inefficiency? In today’s...
Managing Revenue Leakage: The Imperative of Accurate Pricing and Configuration Management
Executive Summary Revenue leakage is a critical threat to tech enterprises, costing global organizations up to $2 trillion annually. It arises from outdated pricing models, untracked product bundles, and contract mismanagement, eroding...
The Evolution of Sales Operations: From Administrative Support to Strategic Revenue Driver
Is Your Sales Process Future-Proof? What if your organization could reduce sales cycles by 38%, increase deal sizes by 26%, and improve lead conversions by 17%—all while delivering a seamless customer experience? This is not a hypothetical...
Unlocking 2025 Success: Six Strategic Moves to Boost Revenue and Profitability in the New Year
Imagine this: unlocking up to $12.5 million in additional revenue and operational savings in the coming year. For tech service providers with revenues exceeding $250 million, that’s a potential 5% boost to annual revenue and over 20%...
Sip, Don’t Chug: The Flexible Approach to Revenue Lifecycle Management in 2025
"Sip, Don’t Chug" might sound like the latest country hit, but in the world of Revenue Lifecycle Management (RLM), it’s a smart and strategic philosophy. Imagine being handed a jug of Kool-Aid—or maybe a legacy CRM stack that’s showing its...
Future of Digital Transformation 2025: Insights from Thought Leaders
Navigating the Technological Frontier of 2025 As we approach 2025, organizations are grappling with transformative technologies such as Quantum Computing, Artificial Intelligence (AI), Hyper-automation, and Data-centric decision-making....
The Nightmare in Product-Ville: How Ignoring Product Monsters Can Drain Your Revenue and Destroy Agility
As Halloween approaches, we’re reminded that not all monsters are found in haunted houses—some lurk within our product development processes. These ‘Product Monsters’ drain resources, slow down growth, and wreak havoc on profitability. But...