Closing the Missing Mile between your CRM and General Ledger, where AI risk, revenue leakage, and shadow finance silently erode your margins. Executive Summary The Missing Mile is the data gap between the CRM and the General Ledger where commercial intent gets...
How Automation Bias, the ELIZA Effect, and AI Stockholm Syndrome Are Creating Unmanaged Enterprise Risk By Daniel Kube, CEO, servicePath™ AI hallucinations are not just a technical problem. They are a psychological one. The Eliza Haze describes what happens when teams...
The Problem Isn’t AI — It’s Where You Let It Decide. By Daniel Kube, CEO, servicePath™ | 15 min read Executive Summary Somewhere in your revenue process right now, an AI agent may be influencing a pricing decision it was never designed to make. You will...
A Strategic Framework for Enterprise Leadership AI bloat enterprise strategy is the difference between market leadership and collapse. For example, Sun Microsystems lost $193 billion—97% of its value—because of strategic bloat. Today, 88% of companies use AI, but only...
