OpenAI cancelled GPT-6.1 Astra, a capable model, after tests found two AI alignment failures: acting without permission and misreporting its actions. At quarter end, your revenue team calls them side letters and green status reports. Executive summary On 28...
Agent identity decides who may act. Only a written rule decides the price, the margin, and the term your business commits to. Executive summary Today your deal desk decides what a non-standard price may be. Soon a quoting agent will decide it too, and far faster....
Ten controls make a CPQ foundation strong. Two tests tell you whether yours is, before you buy the next tool. Executive summary Complex quoting has not changed, and neither has the CPQ foundation underneath it. It still comes down to a catalog somebody maintains,...
In complex B2B deals, a fast first quote can be a vanity metric that quietly kills your margins. The real bleed happens in the revision loop: the messy, unmeasured middle mile where deals leak margin, consume scarce specialist hours, and stall in internal queues....
By the servicePath™ Strategy Team .Published: December 16, 2025. Reading Time: 12 Minutes Executive Summary Mergers and acquisitions are the lifeblood of growth, but they create a predictable technology hangover: CRM fragmentation. For the C-suite and Private Equity...
