Quick answer. Net revenue retention can rise while gross profit falls, because NRR measures retained and expanded revenue, not the cost of delivering it. When a contract grows on a price never tied to current cost-to-serve, usage scales revenue and margin erosion...
A 2026 CFO guide to pricing, margin, and AI quotes: where commercial authority should live, and how to prove the rule applied to a deal was the rule Finance intended. Executive summary A commercial control plane is the governed layer where an enterprise defines and...
Published September 7, 2026 · 12 minute read TL;DR: Sophisticated RevOps teams already separate simple from complex. AI agents let you take that separation to the next level. You run the simple lane on induction for precision at scale, while protecting the complex...
Salesforce CPQ entered End of Sale. Then Salesforce renamed its replacement three times. Gartner says 40% of agentic AI projects will fail. By 2028, $15 trillion in B2B spend will flow through AI agent exchanges. The question isn’t what replaces your quoting...
Executive summary Most enterprises are still operating on an unseen problem—call it the Vampire Stack. This isn’t just a colorful metaphor; it’s a set of habits and systems that quietly drain profit and energy. Shadow discounting (discounts granted without proper...
