Industry Experts
10 Ways to Stay Out of The Sales Doghouse
Having spent significant time on both sides of the sales equation, Mike Molson (Co-founder, servicePath™) has cracked the code to staying out of the proverbial "sales doghouse". We all know technology sales is complex and difficult. Product...
Valuable CPQ Advice From Industry Expert Frank Sohn
In today’s fast-paced environment technology companies face daunting challenges: razor-thin margins, high customer expectations and constantly changing technology. To thrive, companies must manage two precious commodities very carefully: time...
Building Configured Products
With a couple years under our belt, we have enough scars and lessons learned to put forth a list of things to consider whenbuilding a configured product.Whilst reading is great, we would prefer to show you in a demonstration, but please read...
Business Rules Engine
With our 2015-JUNE release of the servicePath™ CPQ platform we have introduced a new Business Rules engine. This was developed with a number of specific objectives: Support the powerful functionality of the existing rules engine, but do it in...
Choice Paralysis
On a recent run listening to a podcast the topic of “choice paralysis” came up as a well known situation where offering too much choice can lead to less sales, not more. This may seem counter intuitive, but there a number of studies in the...
Moving to a Subscription-revenue Business
Another update from servicePath™ UK on the rapidly and continually changing economies of IT and Telecom market, specifically affecting VAR/Resellers. From the disruption of Cloud to the consumerisation of IT, the business models (VAR,...
Cost…Configure, Price, Quote (C-CPQ)
In our last insight from Iain Logan, our UK MD, we explored the importance of cost to serve(CTS) and the value this information can bring to a service provider. There was a really important point he made that we wanted to build on in this...
The Squeezed Middle
You need real time intelligence to make fact-based decisions. In a market place where the lines between consumer and enterprise products are becoming increasingly blurred the pressure on price points for Service Providers is only increasing....
Change of Name, But Not a Change of Vision
When we originally set out to build servicePath™ we had a vision to build a great platform to solve the challenges we faced when working within IT service providers. This result was us defining a broad concept for the business under the...
Managing the inevitability of change
There is something that is constant in our existence as service providers – that is change. Economic changes, evolving customer demands and the rapid rate of technology innovation require service providers to stay current and relevant....
We Need More Standard Services!!
Many of our clients engage with their customers through custom/bespoke service offerings that are designed, engineered, costed and commercialised on a deal by deal basis. Time is never on the service providers side and rushing introduces more...