Industry Experts
Cost…Configure, Price, Quote (C-CPQ)
In our last insight from Iain Logan, our UK MD, we explored the importance of cost to serve(CTS) and the value this information can bring to a service provider. There was a really important point he made that we wanted to build on in this...
The Squeezed Middle
You need real time intelligence to make fact-based decisions. In a market place where the lines between consumer and enterprise products are becoming increasingly blurred the pressure on price points for Service Providers is only increasing....
Change of Name, But Not a Change of Vision
When we originally set out to build servicePath™ we had a vision to build a great platform to solve the challenges we faced when working within IT service providers. This result was us defining a broad concept for the business under the...
Managing the inevitability of change
There is something that is constant in our existence as service providers – that is change. Economic changes, evolving customer demands and the rapid rate of technology innovation require service providers to stay current and relevant....
We Need More Standard Services!!
Many of our clients engage with their customers through custom/bespoke service offerings that are designed, engineered, costed and commercialised on a deal by deal basis. Time is never on the service providers side and rushing introduces more...