70% of digital transformations fail. And it has nothing to do with the technology.
The real breakdown happens in leadership, culture, and how organizations are designed.

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In this episode on AI leadership and digital transformation, servicePath™ CEO Daniel Kube sits down with Julian Mills, a transformation strategist who has worked with Fortune 500 organizations across financial services, media, and technology.

Most companies are rushing into AI. Very few are ready for what it exposes.

In this conversation, Julian Mills shares a hard truth. AI does not fix broken systems. It reveals them faster and at scale.

Drawing from his experience at BMO, CPPIB, and global consulting environments, Julian explains why leadership is still the single biggest factor in whether transformation succeeds or fails. Not tools. Not platforms. Leadership.

This episode explores what actually moves the needle in enterprise transformation. From breaking silos and redesigning organizations to managing cognitive overload and avoiding costly AI missteps, this is a practical playbook for leaders operating in a high-change environment.

👤 About Julian Mills

Julian Mills is a transformation strategist who has led enterprise initiatives across financial services, media, and technology. His work focuses on organizational design, leadership development, and helping companies adopt AI in a way that drives real business outcomes.