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How does servicePath CPQ+ Enhance the B2B Customer Experience?

    Home Blog Post How does servicePath CPQ+ Enhance the B2B Customer Experience?
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    Improved customer experience with CPQ and QTC systems for B2B companies

    How does servicePath CPQ+ Enhance the B2B Customer Experience?

    By Huda Javaid | Blog Post | 0 comment | 16 June, 2022 | 0

    With multiple key factors at play, B2B buying is known to be unpredictable, complex, and multilayered. With so many processes occurring and waiting to occur, speed and accuracy in the quoting process are a necessity for survival. CPQ (Configure Price Quote) system users have also often in the past reported a lack of configuration capabilities and limited product recommendations to be major roadblocks in their quote to cash journey.

    But, not anymore. B2B buyers in the Managed Service Providers and Technology Service Provider worlds no longer have to wait for days to get a quote for their required goods and services. Most organizations today are taking tangible steps on their digital transformation journeys and are beginning to digitize their sales enablement and Revenue Lifecycle Management. With constant change sparked by increasing inflation, new innovations, and new business requirements, it is more imperative than ever to have an advanced solution for your sales enablement, like servicePath CPQ+.

    Configure Price and Quote (CPQ) solutions enable you to quote in minutes and allow you to adjust to all these new variables to make sure you’re guaranteeing your profitability and margins.

    Why do B2B sellers need a solution like servicePath CPQ+?

    servicePath CPQ+ is trusted and used by several market leaders like Atos, Charterhouse, Dell, DXC, Telent, and many more. servicePath CPQ+ with its advanced configuration, pricing, and quoting capabilities boosts your sales reps’ productivity and helps them win deals lightning fast.

    With CPQ, your sales teams can now do everything they used spreadsheets for, and more; much faster and with strong control and governance. When using a CPQ integrated with a CRM, sales teams are seen to quote complete orders, while they provide their customers with excellent service and support, and offer personalized product recommendations. Order renewals and regrades are also executed in a controlled fashion – where no human is required to go through rows and rows of old records. This results in improved, shortened sales cycles, increased efficiency in performance, and an overall improved customer experience.

    Buying and selling is no longer a waiting game.

    4 ways servicePath CPQ+ enhances the B2B customer experience

     

    Quote faster than ever

    and close deals quickly. servicePath CPQ+ enables sales teams effectively cater to the customers and close deals faster. With this advanced CPQ tool, sales reps can now create quotes at lightning speed and delight their customers by serving their specific industry needs. Advanced CPQ tools help speed up the decision-making process significantly. Your customers will be happier and your sales teams too. Armed with the servicePath Revenue Lifecycle Management solution, sales teams now have the ability to spend more time selling and less time quoting; which allows them to hit their targets and quotas.

    The only thing better than a quote that’s sent out faster is an accurate quote that’s sent out faster.

    Increased Accuracy

    Outdated systems like spreadsheets are highly error-prone. Many organizations have in the past suffered severely at the hands of incompetent tools and methods. With servicePath CPQ+, your sales reps can now create perfect quotes that are ready to be accepted. Also facilitates the customers’ decision-making by offering tailor-fit configurations without having to go back and forth.

    Complex Configurations and Seamless Integrations

    servicePath CPQ+’s complex configurations are one of its key differentiators. servicePath CPQ+ integrates seamlessly with most-used CRM systems like Salesforce CRM and Microsoft Dynamics CRM; allowing users to work with complex configurations without having to switch interfaces. servicePath CPQ+ when combined with CRM systems helps you have a stupendous user experience by enabling you to personalize orders and create complex quotes, easily and with good governance.

    Brand reinforcement

    When creating quotes and proposals, brand consistency is critical. Traditionally, salespeople had to resort to copying and pasting in order to ensure the quotes all “looked and felt” the same. All this manual work took up a lot of resources and their valuable time. This approach also did not guarantee accuracy. A good Configure Price Quote solution is one where all the documents are generated with the exact look and feel defined by the user – no more multiple versions of your logos and fonts! In servicePath CPQ+, your brand is always represented with the exact look and feel. This ensures you attract trust, loyalty, and dependability.

    Better revenue, better profits, and happier customers with servicePath CPQ+

    servicePath CPQ+ is a highly advanced and effective sales enablement (which is part of Revenue Lifecycle Management) solution, that enables your sales teams to independently send out accurate quotes, faster. Selling with an advanced intelligence where your sales teams can make relevant recommendations to your customers using Recommendation Engines helps the customer have an incredible experience and will translate to bigger and increased opportunities for your business.

    With unparalleled features and user benefits, CPQ helps you sell better, and improves customer satisfaction and customer loyalty for your organization.

    servicePath CPQ+ has helped many highly reputable Managed Service Providers and Technology Providers improve their operations tremendously.

    While you’re here, don’t forget to check out our blog about the power of quote-to-cash automation.

    Happy selling.

    No tags.

    Huda Javaid

    More posts by Huda Javaid

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    • Home
    • Why ServicePath
      • Fix Failed CPQ
      • Digital Transformation
      • Optimizing After Acquisitions
      • The Rapid Rate of Change
    • Products
    • Integrations
      • CRM Integrations
        • Salesforce CRM Integration
        • Dynamics CRM Integration
        • NetSuite CRM Integration
      • API, Webhooks, Parsers, and Data Provider Integrations
    • Industries
      • Managed Service Providers
      • Systems Integrators
      • Software and Technology Companies
    • Clients
    • About
      • Origin Story
      • Leadership Team
    • Resources
      • What is CPQ or Configure Price Quote?
      • Blog
      • News
      • Case Studies
      • Latest Episodes from revCast
      • CPQ Vendors Matrix
      • CPQ Solutions Study
      • Your Alternative to Salesforce CPQ
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